AI-Powered Business Messaging

The Easiest Way To Call, Text & Chat With Customers

One unified inbox for your whole team. Automate follow-ups, close deals faster, and deliver support that customers actually love — at scale.

Start Free Trial See how it works

9:41

Sarah from Acme Corp

Online

Hi! I saw your promo — is the deal still available?

2:14 PM

Yes! 30% off until Friday. Want me to send you the link? 🎉

2:15 PM

✦ AI drafted

Yes please! Also, can I schedule a call?

2:16 PM

Of course! Here's my Calendly link: textflow.co/book ✅

2:16 PM

✦ AI drafted

Reply or let AI handle it…

📈

98%

SMS Read Rate

⚡

3 min

Avg. Response

🤖

60%

AI Auto-resolved

Trusted by teams at

Salesforce

Zillow

DoorDash

HubSpot

Zendesk

Shopify

Why TextFlow

Everything your team needs.
Nothing they don't.

A shared inbox built for speed, scale, and the personal touch that closes deals.

Shared Team Inbox

Every call, text, and chat in one place. Assign conversations, leave internal notes, and see who's handling what — in real time.

✓ Real-time collision detection
✓ Internal team notes
✓ Conversation assignment
✓ Full conversation history

AI-Drafted Replies

TextFlow AI reads the conversation and suggests the perfect reply. Approve, edit, or let it send automatically.

Broadcast Campaigns

Send personalized SMS campaigns to thousands of contacts with 1-click. Track opens, clicks, and replies live.

Workflow Automation

Build no-code automations: auto-assign by keyword, trigger follow-up sequences, escalate urgent issues instantly.

Deep Integrations

Sync contacts and activities with Salesforce, HubSpot, Slack, and 50+ tools. Zero copy-paste, ever.

Enterprise-Ready Security

SOC 2 Type II certified, HIPAA compliant, and enterprise SSO via Okta. Your data stays yours.

SOC 2 HIPAA Okta SSO GDPR

Solutions

Built for every team
that talks to customers

Scale support without scaling headcount

Handle 3× the ticket volume with the same team. AI triages, drafts, and resolves — your agents focus on the conversations that need a human touch.

Auto-categorize inbound messages by intent
AI resolves FAQs without agent involvement
SLA alerts and priority escalation
CSAT surveys sent automatically post-close

Explore Support Features

3×

More tickets resolved per agent

91%

Customer satisfaction score

Turn leads into customers, faster

Respond to new leads in under 3 minutes. Automated follow-up sequences keep prospects warm while your reps focus on closing.

Instant lead response via SMS
Automated drip sequences
CRM sync — every touch logged automatically
Meeting scheduling built-in

Explore Sales Features

40%

Higher lead conversion rate

2.1×

More pipeline from same team

SMS campaigns with email-level analytics

Broadcast to your whole list or segment by tag, behavior, or CRM field. Watch replies roll in — and respond at scale.

Personalized merge tags at send time
Link tracking and click-through rates
Two-way conversation from any broadcast
Opt-out management built-in

Explore Marketing Features

98%

SMS open rate vs 20% email

8×

Higher response rate than email

Appointment reminders that actually work

Automate confirmations, reminders, and follow-ups for appointments. Reduce no-shows by up to 70% with two-way SMS confirmation.

Automated appointment reminders
Two-way reschedule by SMS reply
Calendar integrations (Google, Outlook)
Custom reminder timing and cadence

Explore Ops Features

70%

Reduction in no-show rate

5 min

Setup time per workflow

AI Intelligence

Autopilot for your inbox.
Human touch when it counts.

TextFlow AI works in the background — reading every conversation, drafting replies, and routing escalations — so your team only steps in when they can make a real difference.

🧠

Intent Detection

AI reads the message and categorizes by urgency, topic, and sentiment automatically.

✍️

Reply Drafting

Get a perfect draft before you even open the conversation. Edit or send in one click.

🔁

Auto-Responses

Set rules for AI to fully handle FAQs, status updates, and simple requests 24/7.

Explore AI Features →

AI Processing ● Live

Customer: What are your hours? Do you do weekend appointments?

Analyzing intent…

AI Draft

"Hi! We're open Mon–Fri 9am–6pm and Sat 10am–3pm. Want me to book you for this Saturday? 😊"

0.3s

Draft time

94%

Accuracy

24/7

Always on

Customer Stories

Results that speak for themselves

whLaw

"TextFlow cut our response time from 4 hours to under 5 minutes. Our clients actually feel heard now."

Marcus Chen Operations Director, whLaw

95% CSAT

48× Faster responses

Twiddy

"We handle 12,000 vacation rental guests each season. TextFlow is the only reason our 6-person team can pull that off."

Jennifer Twiddy CEO, Twiddy & Company

12K Guests / season

6 Person team

3P Sales

"Our reps used to spend 40% of their day on follow-up. TextFlow AI does it for them. Now they close 30% more deals."

Alex Rivera VP Sales, 3P Sales Group

30% More closed deals

40% Time saved

Integrations

Works with the tools
you already use

Two-way sync. No manual data entry. Ever.

Salesforce

Sync contacts, log activities, trigger workflows from SMS replies.

Slack

Get instant notifications. Reply to customers directly from Slack.

HubSpot

Full CRM sync. SMS activity in the contact timeline automatically.

Zapier

Connect TextFlow to 5,000+ apps. No code required.

Microsoft Teams

Reply to customer texts right from your Teams workspace.

Okta

Enterprise SSO, SCIM provisioning, and MFA out of the box.

View all 50+ integrations →

Pricing

Simple, transparent pricing

All plans include unlimited messages. No per-message fees, ever.

Monthly Annual Save 20%

Starter

$ 49 /mo

For small teams getting started with SMS

✓ Up to 3 users
✓ 1 phone number
✓ Unlimited messaging
✓ AI reply drafting
✓ Basic integrations
✓ Email support

Start Free Trial